Terms of service

. Orders

• All orders are subject to product availability.
• Once an order is placed and confirmed, it cannot be cancelled after dispatch.
• Kaya reserves the right to refuse or cancel any order if necessary.

2. Pricing & Payments

• All prices are listed on the website and may change without prior notice.
• Full payment is required before order above PKR 20,000/-

3. Shipping & Delivery

• Delivery timelines may vary depending on location and courier service.
• Kaya is not responsible for delays caused by courier companies or unforeseen circumstances.

4. Exchange Policy

• Exchanges are only accepted for unused items with original tags and packaging intact.
• Exchange requests must be made within the specified number of days after delivery.
• Sale or discounted items are usually non-exchangeable.

5. Refund Policy

• Kaya does not offer cash refunds.
• Only exchanges may be provided

6. Product Information

• Product colors may slightly vary due to screen settings and lighting.
• Kaya tries to display product details as accurately as possible.

7. Intellectual Property

• All website content including images, logos, designs, and text belongs to Kaya and may not be copied or reused without permission.

8. Changes to Terms

• Kaya may update these Terms of Service at any time without prior notice. Continued use of the website means acceptance of updated terms.